Smart Logistics

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Due to recent development of e-commerce and constant changes in increased customer requirements, logistics is required to better manage the coordination of demand and supply across multiple levels and countries.

The booming e-commerce has greatly contributed to the expansion of the logistics market. As online purchases continue to make strong inroads into more areas that were traditionally retail purchases, many companies are facing challenge in delivery patterns.

E-commerce customers require faster and accurate delivery with a good return policy. Since the logistics performance directly affects the customer loyalty, modern logistics play vital role to improve the efficiency of material flow, reduce distribution costs and increase customer satisfaction.

Focusing on both, e-commerce or traditional business models, we walk the logistics transformation path together with our clients to deliver effective and efficient results. We Discuss, Design, Set up and Support tailor-made solutions to transform your logistics into Smart Logistics.

How we help:

  • Assess the inbound and outbound logistics operations
  • Streamline and standardise logistics management processes
  • Design a logistics network that supports B2B and B2C business models
  • Establish an effective Returns Management policy
  • Develop end-to-end reverse logistics processes
  • Design processes to manage the third-party logistics service providers
  • Implement a successful SRM (Supplier Relationship Management)
  • Establish an effective CRM (Customer Relationship Management)
  • Develop and communicate the right KPIs to meet business objectives
  • Coordinate logistics, warehousing and customer service operations
  • Prepare training materials for effective logistics management

What you gain:

  • Reduced total logistics cost
  • Streamlined logistics processes for traditional and e-commerce businesses
  • Increased order fulfillment and customer satisfaction
  • Optimised and re-engineered logistics network design
  • Structured order fulfillment channel
  • Effective Returns Management policy and processes
  • KPIs for continuous performance tracking and monitoring
  • Effective SRM and CRM
  • Training materials to sustain a culture of continuous improvement

Contact us

Without obligation, for further information simply use the Get a Quote or Write To Us facility.

Alternatively call us on +357 968 570 95
and start your journey with VERcity with an exploratory chat.

Write to us